Sleep Better Pillow Policies

30 Day Money Back Guarantee

In order to ensure the complete satisfaction of all our valued customers, Sleep-Better- Pillow.com offers you a choice of either exchanging your Sleep Better Pillow or receiving a refund. The trial period begins the first day you receive your Sleep Better Pillow. If, for any reason, you are not completely satisfied with Sleep Better Pillow, return the pillow(s) within 30 days and receive a full 75% refund on the price, no questions asked. Why restocking fee? We do not want to profit by selling low-quality products and charging high restocking fees. However, restocking fees become necessary because our product can not be resold to other customers for obvious hygiene purposes. Why do we make this incredible guarantee? Because everything we say here is true and we know you will be satisfied with Sleep Better Pillow.

Our return address is:
AB Marketers, LLC.
att: Returns
3333 E. Jefferson Ave
Detroit , MI
48207-4299

You must include the transaction number in order for us to issue a refund.
Please note: We will notify you via email of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 5 business days of our receiving your return. Shipping costs are non-recoverable.

Privacy:
Sleep Better Pillow believes that information personal to you be respected and protected. For this reason, we are committed to protecting your personal information and using it only as appropriate to provide you with the best possible service and products.

Information We Collect
We do not spam our customers and will contact you only if your order information is incomplete. Our orders are shipped in a plain package with a shipping label from Shippers Delivery Service. The information we collect about you, such as your name, address, phone number, email address and credit card information comes from you during the purchasing process. We do not disclose this information to anyone. Credit card information is automatically purged from our database after 30 days.

We NEVER sell, rent or trade e-mail addresses with anyone.


Security
Your online order is secured using our state-of-the-art encryption security technology. You will be taken to the secure server prior to being asked for your credit card number. We also use Secure Socket Layer (SSL) technology, which is the gold standard in Internet encryption. This highly sophisticated software scrambles your financial data as it travels from your computer to our web site.


Order Packaging
Orders are shipped with UPS or the U.S. Postal Service in plain packages. There is nothing written on the package about its contents.


Shipping
All orders are processed within 3-10 business days. Please allow sufficient delivery time with UPS or the Postal Service to receive your order. Occasionally there can be delays in receiving your order due to delivery delays. We have been shipping orders for over 5 years and guarantee we will give you the best service. Orders delivered to post office boxes are shipped via U.S. Postal Service priority mail. UPS will not deliver to a U.S. postal system post office box.